Online Refresher Training

The Online Refresher Training area of the Info Center screen contains online resources, such as PDFs (e.g., N-DEx Quick Tips) and videos, to provide the user with information about LInX background, LInX functionality, and suggestions on how to conduct the most efficient searches.  These topics may be presented in audio/video or PDF format.

 

Clicking on the Online Refresher Training link within the Training and Policies section takes the user to a list of available online training resources that can be viewed or downloaded.  Training materials may include PDF documents and videos.

 

 

Videos:

Either clicking directly on the title link of the video, or clicking the View icon [] will launch the video in a separate video viewing application window (e.g., Windows Media Player), and it will start playing once it has buffered.  

 

Clicking the Download icon []  will open a pop-up window asking the user if the file is to be opened or saved.  Selecting Open will download the video to a temporary folder (which may take a short time, depending on the size of the video), then launch the video in a separate video viewing application window (e.g., Windows Media Player).  Selecting Save will open a pop-up window asking the user for the location of where the video is to be saved.  Clicking Cancel will terminate the download process and close the pop-up window.

 

 

Documents:

Either clicking directly on the title link of the document, or clicking the  View icon [] will open the PDF document in a separate browser window, which can be printed or saved by the user.

 

Clicking the Download icon [] will open a pop-up window asking the user if the file is to be opened or saved.  Selecting Open will download the document to a temporary folder, then open the PDF document in a separate browser window, which can be printed or saved by the user.  Selecting Save will open a pop-up window asking the user for the location of where the document is to be saved.  Clicking Cancel will terminate the download process and close the pop-up window.

 

These topics may be presented as audio/video or PDF.  Once downloaded, the audio/video file is opened in a separate Windows Media Player window.

 

 

Getting Assistance

Tactical and Analytical users should contact their System Administrator or Agency Administrator when they are having problems accessing or using LInX.  Only System Administrators are authorized to contact the LInX Help Desk.